LEGAL NOTICES

Contact Information

We practise law in the United Kingdom through Plane Legal LLP. Plane Legal LLP is a limited liability partnership registered in England and Wales with registered number OC345353 and registered office at Tower House, Quarr Rd, Ryde, PO33 4EL, United Kingdom. Plane Legal LLP is authorised and regulated by the Solicitors Regulation Authority (SRA) of England and Wales, whose regulations can be found on their website at www.sra.org.uk. Plane Legal LLP is registered for VAT purposes with VAT registration number 976 067 187. The members of Plane Legal LLP are Julia Salt (Julia Bailey) and Graham Bailey.

Contact details for our office in the United Kingdom can be found here.

Client Care

Plane Legal LLP is committed to providing the highest quality of service to our clients. If you are a client and you are dissatisfied with any aspect of the service provided to you we would ask that in the first instance you contact the partner responsible for the matter who will be happy to discuss the matter with you. If you are still dissatisfied, then you are entitled to invoke our complaints process. A copy of the firm's complaints procedure may be obtained from Graham Bailey (Graham.bailey@planelegal.com).

If the matter is still not resolved at the conclusion of our complaints process, you may be entitled to ask the Legal Ombudsman of England and Wales to consider your complaint. A complaint to the Legal Ombudsman must normally be made within six months of the date of the conclusion of a firm's complaints process. Details of how to contact the Legal Ombudsman and further information, including the eligibility criteria for invoking the Legal Ombudsman's services, can be found at www.legalombudsman.org.uk. You have a right to challenge or complain about a bill. If all or part of a bill remains unpaid, we may be entitled to charge interest on the outstanding amount unless a client has raised an unresolved bona fide query.

We are not authorised by the UK Financial Services Authority.

Professional Regulation of our lawyers

Our lawyers are admitted as solicitors in England and Wales and are regulated by the Solicitors Regulation Authority.

Professional indemnity insurance

We have professional indemnity insurance from:

W R Berkley Insurance (Europe)
2nd Floor
40 Lime Street
London
EC3M 7AW

Further details may be obtained from Graham Bailey (Graham.bailey@planelegal.com).